FAQs

Frequently Asked Questions
1. What sizes of frames do you offer?
We offer frames in a variety of standard and custom sizes to fit your needs. Our sizes range from small desk-friendly frames to large statement pieces perfect for walls. Check our product listings for specific dimensions.
2. What materials are your frames made from?
Our frames are crafted from high-quality materials, including wood, metal, and premium plastics. Each material is chosen to provide durability and a stylish finish that complements different decor styles.
3. How do I choose the right frame for my photo or artwork?
Choosing the right frame depends on the style you want and the size of your photo or artwork. We recommend measuring your piece and considering the room's decor. If you need help, our team is here to provide personalized recommendations!
4. What is your return policy?
We want you to love your purchase! If you’re not completely satisfied, you may return items within 30 days of delivery. For further details, please visit our Return Policy page.
5. Do you ship internationally?
Currently, we offer shipping within. International shipping options may be available soon, so stay tuned!
6. How do I care for my frames?
To keep your frames looking their best, dust regularly with a soft cloth. Avoid using abrasive cleaners or placing them in direct sunlight for extended periods to prevent fading and wear.
7. Can I track my order?
Absolutely. Once your order has shipped, we’ll send you a tracking number so you can follow its journey. You can also check your order status in your account.
8. Do you offer discounts on bulk orders?
Yes, we offer special pricing for bulk or large orders. Please reach out to us for more information if you're interested in purchasing multiple frames.
9. How can I contact customer service?
We’re here to help! You can reach our customer service team at homelydecorbyjamesuk@gmail.com